Hosting with Riparide

Everything hosts need to know about managing listings and bookings

34 articles in this collection
Written by Corina Best, Samantha Anderson, and Paulo Goncalves

Policies & Helpful Information

How to insure your stays

How to insure your stays

Written by Paulo Goncalves
Updated this week

Additional COVID-19 Prevention Guidelines

Written by Paulo Goncalves
Updated this week

COVID-19 Policy for Hosts

Information for Riparide Hosts about COVID-19 / coronavirus related cancellations

Written by Samantha Anderson
Updated this week

COVID-19 Cleaning Guidelines

Written by Paulo Goncalves
Updated this week

Natural disasters policy (for hosts)

What to do when you're a host with upcoming bookings and your property is threatened by bushfires or other natural disasters

Written by Corina Best
Updated this week

Riparide service fees (for hosts)

Written by Corina Best
Updated this week

Creating Your Listing

Listing criteria

Written by Corina Best
Updated this week

STRA registration in NSW

Written by Corina Best
Updated this week

Adding check-in instructions to your listing

Written by Corina Best
Updated this week

Pricing options

Base pricing, custom pricing, additional charges and discounts

Written by Corina Best
Updated this week

Security deposits and how to make a claim

Security deposits explained for hosts

Written by Corina Best
Updated this week

Minimum booking requirements

Written by Corina Best
Updated this week

Cancellation policies

Written by Corina Best
Updated this week

Verifying your payout account with Stripe

Information about verifying your host payout account with Stripe

Written by Corina Best
Updated this week

Adding separate bank accounts for listings

What to do if you have multiple listings and need separate bank accounts for payouts

Written by Corina Best
Updated this week

Availability Calendar

Adding notes to your calendar

Written by Corina Best
Updated this week

Updating your listing's availability using your calendar

Written by Corina Best
Updated this week

Calendar syncing

Import your external calendars from other bookings providers and export your Riparide calendar to keep your availabilities in sync

Written by Corina Best
Updated this week

Preparation time setting

How to add one or two days preparation time for your bookings

Written by Corina Best
Updated this week

How to "snooze" your listing

How to snooze / pause your listing if you are out-of-the-office or taking a break

Written by Corina Best
Updated this week

Setting a booking window on your listing

Written by Corina Best
Updated this week

Using Instant Book

Written by Corina Best
Updated this week

Managing Bookings

Refunding a guest (for hosts)

Written by Samantha Anderson
Updated this week

Penalties

Written by Corina Best
Updated this week

Sending a special offer

How to send a special price to a customer

Written by Corina Best
Updated this week

Changing a booking (for hosts)

What to do if a guest wants to change their booking dates or group size

Written by Corina Best
Updated this week

Cancelling a booking (for hosts)

How to cancel a booking as a host

Written by Corina Best
Updated this week

Leaving reviews (for hosts)

How to leave reviews about guests as a host

Written by Corina Best
Updated this week

Getting paid

Information about payouts for hosts

Written by Corina Best
Updated this week

Communicating with Guests

Sending attachments with messages

How to attach a file to a message and send it to a guest

Written by Corina Best
Updated this week

Saved Messages

How to create canned responses / saved replies / saved messages

Written by Corina Best
Updated this week

Account Settings

SMS notifications

How to enable and disable SMS notifications.

Written by Corina Best
Updated this week

Providing your business details

Written by Corina Best
Updated this week

Hosting a Storyteller

Stories FAQs for Hosts

FAQs about Riparide Stories for hosts

Written by Corina Best
Updated this week