You can help reduce the risk of spreading COVID-19 by adopting and suggesting the following processes and behaviours in your premises:

  • Seeking third-party certification from an accredited hygiene organisation
  • Implementing check-in and check-out processes that support social distancing, eg self / contactless check-in and check-out (key safe, smart lock, keyless, app)
  • Implementing standard check-in and check-out times, and avoid early arrivals or late departures to minimise the possibility of disrupting the enhanced cleaning process
  • Using a professional cleaning company
  • Minimising non-essential interactions at the property, eg no maintenance teams unless urgent or any other non-guests
  • Encouraging guests to self-monitor for symptoms, follow advice from local authorities, and to seek medical assistance where possible/available
  • Encourage application of these guidelines to shared/public areas
  • For hosts offering food/baskets, consider minimising or removing this service, or consider serving individually wrapped items
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