There are two cancellation policies.

Full refund: customer receives a full refund for the booking (less service fee) if cancelled with at least 1 week notice.

50% refund: customer receives a 50% refund for the booking (less service fee) if cancelled with at least 1 week notice.

Cancellations made less than 1 week of the check-in date are not eligible for any refund.

The Riparide service fee is payable on any balance paid out to you for cancelled bookings.

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