Hosting with Riparide

Everything hosts need to know about managing listings and bookings

31 articles in this collection
Written by Corina Best, Samantha Anderson, and Paulo Goncalves

Policies & Helpful Information

COVID-19 Hotspot Postcode Check

Written by Corina Best
Updated over a week ago

Additional COVID-19 Prevention Guidelines

Written by Paulo Goncalves
Updated over a week ago

COVID-19 policy (for hosts)

Information for Riparide Hosts about COVID-19 / conronavirus related cancellations

Written by Samantha Anderson
Updated over a week ago

COVID-19 Cleaning Guidelines

Written by Paulo Goncalves
Updated over a week ago

Natural disasters policy (for hosts)

What to do when you're a host with upcoming bookings and your property is threatened by bushfires or other natural disasters

Written by Corina Best
Updated over a week ago

Riparide service fees (for hosts)

Written by Corina Best
Updated over a week ago

Creating Your Listing

Adding check-in instructions to your listing

Written by Corina Best
Updated over a week ago

Pricing options

Base pricing, custom pricing, additional charges and discounts

Written by Corina Best
Updated over a week ago

Adding a security deposit to your listing

Security deposits explained for hosts

Written by Corina Best
Updated over a week ago

Minimum booking requirements

Written by Corina Best
Updated over a week ago

Cancellation policies

Written by Corina Best
Updated over a week ago

Verifying your payout account with Stripe

Information about verifying your host payout account with Stripe and identification file requirements

Written by Corina Best
Updated over a week ago

Adding separate bank accounts for listings

What to do if you have multiple listings and need separate bank accounts for payouts

Written by Corina Best
Updated over a week ago

Availability Calendar

Adding notes to your calendar

Written by Corina Best
Updated over a week ago

Updating your listing's availability using your calendar

Written by Corina Best
Updated over a week ago

Calendar syncing

Import your external calendars from other bookings providers and export your Riparide calendar to keep your availabilities in sync

Written by Corina Best
Updated over a week ago

Preparation time setting

How to add one or two days preparation time for your bookings

Written by Corina Best
Updated over a week ago

How to "snooze" your listing

How to snooze / pause your listing if you are out-of-the-office or taking a break

Written by Corina Best
Updated over a week ago

Setting a booking window on your listing

Written by Corina Best
Updated over a week ago

Using Instant Book

Written by Corina Best
Updated over a week ago

Managing Bookings

Penalties

Written by Corina Best
Updated over a week ago

Sending a special offer

How to send a special price to a customer

Written by Corina Best
Updated over a week ago

Changing a booking (for hosts)

What to do if a guest wants to change their booking dates or group size

Written by Corina Best
Updated over a week ago

Cancelling a booking (for hosts)

How to cancel a booking as a host

Written by Corina Best
Updated over a week ago

Leaving reviews (for hosts)

How to leave reviews about guests as a host

Written by Corina Best
Updated over a week ago

Getting paid

Information about payouts for hosts

Written by Corina Best
Updated over a week ago

Communicating with Guests

Sending attachments with messages

How to attach a file to a message and send it to a guest

Written by Corina Best
Updated over a week ago

Saved Messages

How to create canned responses / saved replies / saved messages

Written by Corina Best
Updated over a week ago

Account Settings

SMS notifications

How to enable and disable SMS notifications.

Written by Corina Best
Updated over a week ago

Why do I need to provide an ABN?

Written by Corina Best
Updated over a week ago

Hosting a Storyteller

Stories FAQs for Hosts

FAQs about Riparide Stories for hosts

Written by Corina Best
Updated over a week ago