Booking with Riparide

Everything guests need to know about booking with Riparide

14 articles in this collection
Written by Corina Best, Samantha Anderson, and Nate Sampimon

Making a Booking

Making a booking

Written by Corina Best
Updated over a week ago

Riparide service fees (for guests)

Written by Corina Best
Updated over a week ago

How security deposits work (for guests)

Security deposits explained for customers / guests

Written by Corina Best
Updated over a week ago

Saving things to your Bucket Lists

How to use Bucket Lists to save things or create shortlists when planning your escapes

Written by Corina Best
Updated over a week ago

Managing Your Booking

Changing a booking (for guests)

How to change / postpone / reschedule your booking dates and/or number of people

Written by Corina Best
Updated over a week ago

Cancelling a booking (for guests)

How to cancel your upcoming booking

Written by Corina Best
Updated over a week ago

Cancelling a pending booking request

Instructions on how to cancel or withdraw a pending booking request

Written by Corina Best
Updated over a week ago

Leaving a review (for guests)

How to leave a review after your adventure

Written by Corina Best
Updated over a week ago

Profile & Account Settings

How can I close my account and delete my data?

Written by Corina Best
Updated over a week ago

Change your password

How to change the password on your Riparide account

Written by Corina Best
Updated over a week ago

Change your email address

How to change your account email address

Written by Corina Best
Updated over a week ago

Policies

COVID-19 Policy for Customers

Riparide's policy for bookings impacted by COVID-19 coronavirus

Written by Nate Sampimon
Updated over a week ago

Travel Restrictions - Covid-19

Vaccination status and travel in NSW & Victoria

Written by Samantha Anderson
Updated over a week ago

Natural disasters policy (for guests)

What to do if you're a guest with an upcoming booking in an area under threat of bushfires or other natural disasters

Written by Corina Best
Updated over a week ago