Booking with Riparide

Everything guests need to know about booking with Riparide

13 articles in this collection
Written by Corina Best and Nate Sampimon

Planning your Escape

Saving things to your Bucket Lists

How to use Bucket Lists to save things or create shortlists when planning your escapes

Written by Corina Best
Updated over a week ago

Making a Booking

Making a booking

Written by Corina Best
Updated over a week ago

Riparide service fees (for guests)

Written by Corina Best
Updated over a week ago

How security deposits work (for guests)

Security deposits explained for customers / guests

Written by Corina Best
Updated over a week ago

Managing Your Booking

Changing a booking (for guests)

How to change / postpone / reschedule your booking dates and/or number of people

Written by Corina Best
Updated over a week ago

Cancelling a booking (for guests)

How to cancel your upcoming booking

Written by Corina Best
Updated over a week ago

Cancelling a pending booking request

Instructions on how to cancel or withdraw a pending booking request

Written by Corina Best
Updated over a week ago

Leaving a review (for guests)

How to leave a review after your adventure

Written by Corina Best
Updated over a week ago

Profile & Account Settings

How can I close my account and delete my data?

Written by Corina Best
Updated over a week ago

Change your password

How to change the password on your Riparide account

Written by Corina Best
Updated over a week ago

Change your email address

How to change your account email address

Written by Corina Best
Updated over a week ago

Policies

COVID-19 Policy for Customers

Riparide's policy for bookings impacted by COVID-19 coronavirus

Written by Nate Sampimon
Updated over a week ago

Natural disasters policy (for guests)

What to do if you're a guest with an upcoming booking in an area under threat of bushfires or other natural disasters

Written by Corina Best
Updated over a week ago