Riparide

Corina Best

Nate Sampimon

Alex Raymond

Everything guests need to know about booking with Riparide

Booking with Riparide

Making a booking

Pay half now, half later

Riparide service fees (for guests)

Security deposits explained for travellers / guests

How security deposits work (for guests)

Deferred payment terms

Making a Booking

How to change / postpone / reschedule your booking dates and/or number of people

Changing a booking (for guests)

Cancelling a booking (for guests)

Instructions on how to cancel or withdraw a pending booking request

Cancelling a pending booking request

Emergency support

Managing Your Booking

How can I close my account and delete my data?

Profile & Account Settings

What to do if you're a guest with an upcoming booking in an area under threat of bushfires or other natural disasters

Natural disasters policy (for guests)

How to lodge a complaint regarding a host, user, or Riparide.

Formal Complaint Process

Riparide's policy for bookings impacted by COVID-19 coronavirus

COVID-19 Policy for Travellers

Refer a Friend Program

Contact hours - PST

Code of Conduct

Communication from Riparide

Policies

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