Go to Riparide
All Collections
Booking with Riparide
Booking with Riparide
Everything guests need to know about booking with Riparide
15 articles in this collection
Written by
Corina Best,
Nate Sampimon,
and
Alex Raymond
Planning your Escape
Saving things to your Bucket Lists
How to use Bucket Lists to save things or create shortlists when planning your escapes
Written by
Corina Best
Updated over a week ago
Making a Booking
Pay half now, half later
Written by
Corina Best
Updated over a week ago
Making a booking
Written by
Corina Best
Updated over a week ago
Riparide service fees (for guests)
Written by
Corina Best
Updated over a week ago
How security deposits work (for guests)
Security deposits explained for travellers / guests
Written by
Corina Best
Updated over a week ago
Managing Your Booking
Changing a booking (for guests)
How to change / postpone / reschedule your booking dates and/or number of people
Written by
Corina Best
Updated over a week ago
Cancelling a booking (for guests)
How to cancel your upcoming booking
Written by
Corina Best
Updated over a week ago
Cancelling a pending booking request
Instructions on how to cancel or withdraw a pending booking request
Written by
Corina Best
Updated over a week ago
Leaving a review (for guests)
How to leave a review after your adventure
Written by
Corina Best
Updated over a week ago
Profile & Account Settings
How can I close my account and delete my data?
Written by
Corina Best
Updated over a week ago
Change your password
How to change the password on your Riparide account
Written by
Corina Best
Updated over a week ago
Change your email address
How to change your account email address
Written by
Corina Best
Updated over a week ago
Policies
Formal Complaint Process
How to lodge a complaint regarding a host, user, or Riparide.
Written by
Alex Raymond
Updated over a week ago
Natural disasters policy (for guests)
What to do if you're a guest with an upcoming booking in an area under threat of bushfires or other natural disasters
Written by
Corina Best
Updated over a week ago
COVID-19 Policy for Travellers
Riparide's policy for bookings impacted by COVID-19 coronavirus
Written by
Nate Sampimon
Updated over a week ago