Riparide

Corina Best

Nate Sampimon

Alex Raymond

Everything guests need to know about booking with Riparide

Booking with Riparide

How to use Bucket Lists to save things or create shortlists when planning your escapes

Saving things to your Bucket Lists

Planning your Escape

Making a booking

Pay half now, half later

Riparide service fees (for guests)

Security deposits explained for travellers / guests

How security deposits work (for guests)

Deferred payment terms

Making a Booking

How to change / postpone / reschedule your booking dates and/or number of people

Changing a booking (for guests)

Cancelling a booking (for guests)

Instructions on how to cancel or withdraw a pending booking request

Cancelling a pending booking request

How to leave a review after your adventure

Leaving a review (for guests)

Emergency support

Managing Your Booking

How can I close my account and delete my data?

How to change the password on your Riparide account

Change your password

Change your email address

Profile & Account Settings

What to do if you're a guest with an upcoming booking in an area under threat of bushfires or other natural disasters

Natural disasters policy (for guests)

How to lodge a complaint regarding a host, user, or Riparide.

Formal Complaint Process

Riparide's policy for bookings impacted by COVID-19 coronavirus

COVID-19 Policy for Travellers

Refer a Friend Program

Contact hours - PST

Code of Conduct

Policies

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