Booking with Riparide

Everything guests need to know about booking with Riparide

15 articles in this collection
Written by Corina Best, Samantha Anderson, and Nate Sampimon

Making a Booking

Making a booking

Written by Corina Best
Updated this week

Riparide service fees (for guests)

Written by Corina Best
Updated this week

How security deposits work (for guests)

Security deposits explained for customers / guests

Written by Corina Best
Updated this week

Saving things to your Bucket Lists

How to use Bucket Lists to save things or create shortlists when planning your escapes

Written by Corina Best
Updated this week

Managing Your Booking

Changing a booking (for guests)

How to change / postpone / reschedule your booking dates and/or number of people

Written by Corina Best
Updated this week

Cancelling a booking (for guests)

How to cancel your upcoming booking

Written by Corina Best
Updated this week

Cancelling a pending booking request

Instructions on how to cancel or withdraw a pending booking request

Written by Corina Best
Updated this week

Leaving a review (for guests)

How to leave a review after your adventure

Written by Corina Best
Updated this week

Profile & Account Settings

How can I close my account and delete my data?

Written by Corina Best
Updated this week

Change your password

How to change the password on your Riparide account

Written by Corina Best
Updated this week

Change your email address

How to change your account email address

Written by Corina Best
Updated this week

Policies

NSW Code of Conduct for guests & hosts

Written by Samantha Anderson
Updated this week

COVID-19 Policy for Customers

Riparide's policy for bookings impacted by COVID-19 coronavirus

Written by Nate Sampimon
Updated this week

Travel Restrictions - Covid-19

Vaccination status and travel in NSW & Victoria

Written by Samantha Anderson
Updated this week

Natural disasters policy (for guests)

What to do if you're a guest with an upcoming booking in an area under threat of bushfires or other natural disasters

Written by Corina Best
Updated this week