You can add check-in instructions to your listing to save having to manually send this information to guests after they book.

Check-in instructions will only be visible to guests once they have a confirmed booking. Guests can find this information on their Manage Booking page.

If you set a unique lockbox code for individual guests, mention this in the instructions, and don't forget to send the code in a message prior to their arrival.

To add check-in instructions, follow these steps:

  • Go to My Listings
  • Select Edit Listing
  • Navigate to the Details section and scroll down to the Check-in Instructions field
  • Add your instructions
  • Save your listing
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